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JCB Communications

Category: Engineering
Published: October 07
JCB Communications is a telecommunications company providing electrical, communications, and IT solutions to businesses of all sizes. Their skilled team delivers reliable and effective services, but like many small business owners, JCB Communications needed support in managing their technical operations.

Great businesses aren’t built overnight, but every moment counts. A recent report highlights that time constraints hold back 38% of small business owners from focusing on growth. Partnering with professionals for non-essential tasks is key to staying productive and scaling operations.

Challenges.

JCB Communications faced a common challenge—while they had a website, it wasn’t generating new business and was in need of an update. The site lacked mobile optimisation, had security vulnerabilities, and didn’t function as a lead-generating tool. This not only affected their online presence but also exposed them to cyber risks. Additionally, managing the website, domain names, email accounts, and hosting was becoming a time-consuming distraction from their core services.

Solutions.

When JCB Communications reached out to us with concerns about their underperforming website, we performed a comprehensive review and uncovered several common issues. The site wasn’t mobile-optimised, had slow loading speeds, outdated content, and security flaws. Additionally, the team was spending excessive time managing domain names, web hosting, and struggling to connect emails to new devices—a recurring frustration for small business owners setting up new phones or computers.

We shared these insights with the business owner, highlighting the time and productivity lost managing these digital tasks. More importantly, we illustrated the missed business opportunities due to their outdated website.

Products.

We provided JCB Communications with three key digital products that act as their tech support, enabling the team to focus on telecommunications and electrical services. With a secure, high-performing website and seamless IT management, they now operate more efficiently and can concentrate on their core services.

TMA

TechStack Maintenance Agreement (TMA)

This agreement ensures ongoing support and maintenance of their entire digital ecosystem, including their website, emails, and domain management. It saves the business time and eliminates technical headaches, ensuring their systems run smoothly.

WordPress Super

Website: WordPress Super

We upgraded their outdated website to a modern, responsive WordPress site optimised for both desktop and mobile. This made the site faster, more secure, and user-friendly, transforming it into a lead-generating tool.

COG Cloud 3 Hosting

COG Cloud 3 Hosting: Website, Domain, Email

With our COG Cloud 3 Hosting service, JCB Communications’s website, domain, and email accounts are hosted on a secure, reliable platform. This ensures everything is centrally managed, up-to-date, and easily accessible without the frustration of technical glitches when connecting new devices.

The Small Business Benefits.

By partnering with COG Marketing, JCB Communications shifted their focus back to their trade while we handled the technical side. We transformed their website into a lead-generating tool and ensured seamless IT operations, including email management. This saved them countless hours and eliminated tech distractions, allowing them to concentrate on growing their business.

With a new WordPress website optimised for both desktop and mobile, along with TMA and COG Cloud 3 Hosting for secure, reliable performance, JCB Communications experienced streamlined operations. They gained valuable time to focus on what matters most—running and expanding their business.

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